Unsolicited Commercial E-mail (Anti-Spam) Policy

Celt Media -SPAM (UCE) Accepted Use Policy*

The abuse and misuse of e-mail is a serious problem, and Celt Media will not tolerate it. If you have been the victim of SPAM sent by one of our customers, please Copy and Paste the e-mail, including its COMPLETE headers. Likewise, we also block reported Spam servers from sending e-mail to our clients.

We also support the efforts of the following SPAM fighting organizations (A Partial List):

• https://www.SpamLaws.com - Laws listed by Federal and State
• https://www.abuse.net/ - Fight Spam on the Internet
• https://www.cauce.org/ - Coalition Against Unsolicited Commercial E-Mail
• https://www.ftc.gov/ - The Federal Trade Commission
• https://www.scambusters.org/ - Spam / Scam Busters

DEFINITION of UCE (Unsolicited Commercial E-mail), or SPAM:

The Following is considered SPAM:

• Any unsolicited commercial electronic messages. This includes messages sent via email, instant messaging and SMS.
• Unsolicited postings to newsgroups advertising any IP or URL hosted by Celt Media. That is, if the purpose of the newsgroup is NOT designed for such postings.
• The use of webpages set up on Celt Media Servers that allow SPAM-ing (also known as "ghost sites") that directly or indirectly reference customers to domains or IP addresses hosted by Celt Media. This includes participation in:
  • POP-up Advertising. Windows that pop up when you visit another site that display your website.
  • Mass Email marketing services.
• Solicited email lists where the solicitation has not been provided, by the recipient, for the direct receipt of electronic messages from Celt Media Client.
• Advertising, transmitting, or otherwise making available any software, program, product, or service that is designed to facilitate a means to SPAM.
• Forging or misrepresenting message headers, whether in whole or in part, to mask the true origin of the message.

The following is NOT SPAM:

• Any E-mail sent to anyone that has requested information through direct correspondence with the sender: E-mail, phone, verbal, or other communication. They Opt-In to get email from the sender, however, this does not include email marketing list services which falls into the definition of spam.
• E-mail to any Membership/Group lists that you are a member of, that promote such activity. We understand that some Group Lists are dedicated to such information to the group, but the content of the message must not violate accepted practices of the group. If you are not sure that your message will be considered SPAM, then we suggest that you contact the List moderator for approval.

REPERCUSSIONS OF SPAM:

Across the Web, it is generally accepted that SPAM (Unsolicited Commercial E-mail) is an inconsiderate and improper business practice.

To Celt Media

• SPAM is not only harmful because of its negative impact on consumer attitudes toward Celt Media, but also because it can overload Celt Media's network and resources, especially on our shared server environments.

To Our Providers:

• Since SPAM is unsolicited, users who receive SPAM often become angry and send complaints to our upstream providers. This upsets our providers who abhor SPAM for the same reasons that Celt Media does - it causes negative consumer attitudes and drains resources. We strive to maintain favorable business relationships in the Web community and obviously will not allow any practice that threatens these relationships.
• Fines may be levied by upstream providers in excess of $300 per day, while rectifying an account that is creating Spam

PUNITIVE MEASURES FOR SPAM: (Directed towards our hosted clients)

• Celt Media reserves the right to terminate or suspend, without warning, any account that violates this policy. Usage of Celt Media services constitutes acceptance and understanding of this policy. Celt Media reserves the right to decide what it considers "SPAM", "UCE", "mail bombing", or "bulk e-mail", and to determine from all of the evidence whether or not the e-mail recipients were from an "opt-in" e-mail list.
• Any fines levied by upstream providers will be passed on to the offending account, and the balance will become due immediately.

Should you choose to e-mail from the Servers at Celt Media, especially if you use mailing lists, you must read and adhere to the following guidelines, which are offered as a statement of Internet standards and best current practices for proper mailing list management and preventing e-mail abuse.

Basic Mailing List Management Principles for Preventing Abuse

Mailing lists are an excellent vehicle for distributing focused, targeted information to an interested, receptive audience. Consequently, mailing lists have been used successfully as a highly effective direct marketing tool. Unfortunately, some marketers misuse mailing lists through a lack of understanding of Internet customs and rules of the forum pertaining to e-mail. Others fail to take adequate precautions to prevent the lists they manage from being used in an abusive manner.